FAQ

How long does it take to make my order?
Most items are made to order. Processing times vary, but orders are typically completed within 3–7 business days.

Do you offer custom pet designs?
Absolutely! If you don't see your pet featured in our shop, contact us about a custom design. We love bringing unique pets and animals to life in our interchangeable seasonal sign collection.

What materials do you use?
Our products are created using quality materials selected for durability and appearance. Material details are listed on each product page.

Can I purchase additional interchangeable pieces?
Many of our interchangeable designs offer additional seasonal pieces and accessories. Check the product listing for available options.

Do you accept returns or exchanges?
Because many items are handmade or customized, returns and exchanges may be limited. Please contact us if there is an issue with your order.

What if my item arrives damaged?
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging.

How can I contact you?
You can reach us through the contact form on our website or by email. We are happy to help with any questions.